How Chat2Checkout compares
Most websites use a live chat box, a general AI chatbot plugin or the chat that comes with their platform. Here is what each kind of tool usually does out of the box, next to what Chat2Checkout does.
| What you get | Chat2Checkout | Live chat tools | General AI chatbot plugins | Your platform’s own chat |
|---|---|---|---|---|
Answers from your real products and website Reads your catalog, prices, stock, shipping, payment options and pages by itself. No copying info into a form. | Yes | No | Partly or with extra setup | No |
Answers instantly, day and night No one has to be online for visitors to get a helpful answer. | Yes | No | Yes | No |
Chats in each visitor’s own language Replies in the language and script the visitor writes in, including local languages typed in Latin letters. | Yes | Partly or with extra setup | Partly or with extra setup | No |
Product cards with add to cart Shows photos, prices and options in the chat, and adds to the visitor’s real cart (WooCommerce and Shopify). | Yes | No | Partly or with extra setup | No |
Search by photo Visitors send a picture and get the closest products from your shop. | Yes | No | No | No |
Orders inside the chat Cash-on-delivery orders created in your WooCommerce shop from the chat. | Yes | No | No | No |
Lead and booking forms Service businesses get quote and booking requests with the details in the dashboard and by email. | Yes | Yes | Partly or with extra setup | Partly or with extra setup |
A person can take over Get an alert when a visitor needs you and reply yourself from the dashboard. | Yes | Yes | Partly or with extra setup | Yes |
Sales and leads from chat in reports See chats, adds to cart, orders and leads that came from the chat. | Yes | Partly or with extra setup | Partly or with extra setup | No |
Works on any website WordPress plugin, Shopify without an app, or one line on Wix, Squarespace, Webflow and others. | Yes | Yes | Partly or with extra setup | No |
Safety rules built in Never invents prices or policies, never sends visitors to other websites, careful with health and safety questions. | Yes | Partly or with extra setup | Partly or with extra setup | Partly or with extra setup |
Free plan with your own AI key Run the chat on a free AI key from Google and pay nothing to us. | Yes | No | Partly or with extra setup | No |
Other columns describe what that kind of tool typically offers without paid add-ons or custom work; individual products differ. Chat2Checkout features depend on your plan (see Pricing).
36.8 KB
A light widget
That is the whole chat widget, compressed: lighter than most product photos, and it loads after your page. Measured on 2026-10-23.
Questions about switching
Why switch from a live chat box?
A live chat box only helps while someone is online. Chat2Checkout answers every visitor at once from your own products and pages, and calls you in only when a person is really needed.
Can I keep my current chat or contact buttons?
Yes. Add your WhatsApp, phone, Messenger or email on the Assistant page and the chat offers them when a visitor wants a person.
How long does setup take?
Usually a few minutes: enter your website address, follow the steps for your platform and the assistant learns from your site by itself.
What does it cost?
Free with your own AI key, Pro at $9.99 a month with your own key, or plans with AI included from $10 a month. You can also pay as you go. No setup fees.
What happens to my visitors’ data?
Chats are kept for you in your dashboard. Shoppers never see internal data, and contact details from forms go straight to you, never through the AI.