Everything Chat2Checkout does for your business

Messages you send to your own assistant in the dashboard to try it before visitors do. Chats with real visitors don't use these.

On Free: 30 in total. Full in Pro.

The assistant replies in the language the visitor writes in, including Bangla, Hindi, Arabic, Spanish, French and many more, even when your website is in English.

How many of your published products the assistant reads and learns, so it can answer questions and recommend them.

On Free: 100 newest. Full in Pro.

How many pages of your website (about, delivery, returns, FAQ, services…) the assistant reads to answer questions.

On Free: 20. Full in Pro.

Delivery areas and costs, payment methods, returns and other policies, read from your store's own settings and pages.

How the assistant finds products. Smart search understands what the visitor means ("something warm for winter") in any language; keyword search needs words that appear in the product.

On Free: Keywords. Full in Pro.

Teach the assistant extra things in your own words or by uploading files (PDF, Word, CSV), like FAQs, price lists or opening hours.

Expert sales behaviour for your type of business, like a travel advisor or a beauty consultant (Pro and the AI-included plans). Safety rules, for example in health or home services, are on for every plan, Free included.

For general questions, like public holidays or travel rules, the assistant can look up current information online. It never uses other websites for your own prices or offers.

Products appear in the chat with a photo, price and button, so visitors can add them to their cart and go to checkout without searching.

WooCommerce shops that offer cash on delivery can take the whole order inside the chat: the visitor fills in name, phone and address, and a real order appears in your shop.

When the assistant doesn't know the answer, it never guesses. It offers a short form, and the question lands in your dashboard so you can reply.

When a visitor wants a real person, the chat shows your contact buttons: WhatsApp, phone, email or Messenger.

On Free: WhatsApp. Full in Pro.

Service businesses can collect quote requests and bookings in the chat, with the visitor's details sent straight to your dashboard and email.

Shoppers can ask "where is my order?" and get the status after confirming their order number and email or phone.

Visitors can send a photo (for example a screenshot from social media) and the assistant finds the same or similar products in your shop.

Visitors can speak instead of typing and hear the replies read aloud, in their own language.

With AI included: on the Business plan.

For websites without a product catalog: the assistant shows your plans, packages or services as cards with your own buy buttons.

Choose your colours, chat button, avatar and welcome message, so the chat looks like part of your brand.

On Free: Default look. Full in Pro.

How many people chatted, what they asked, which products they looked at, what they added to cart and which orders came from the chat.

On Free: Last 7 days. Full in Pro.

How far back you can open and read full conversations in your dashboard.

On Free: Last 24 hours. Full in Pro.

An email to you when a visitor needs you, for example when they send an enquiry or ask for a person. On Free only during your first 30 days; on every paid plan always.

On Free: First 30 days. Full in Pro.

Get notified at once in your dashboard and by email when a visitor is ready to buy, unhappy, has an order problem or asks for a person.

Watch chats live and step in to reply as a real person. The assistant waits while you talk.

Ready-to-use answers and product descriptions written from your visitors' questions, that you can add to your website in one click.

Send new leads, bookings and orders automatically to tools like Zapier, Make or n8n, for example into a spreadsheet or your CRM.

Ask ChatGPT, Claude or another AI app questions about your chats and results, like "what did visitors ask most this week?".

Answer Facebook Messenger, Instagram and WhatsApp messages with the same assistant, all in one inbox. Coming soon.

WooCommerce, Shopify, Wix, Squarespace, WordPress, Webflow and any other website: we detect your platform and show only your steps.

Install our WordPress plugin or paste one line. The assistant learns your website in minutes.

Products, prices, stock and your pages are read and kept up to date, so answers always match your website.

The assistant answers only from your own products, pages and settings. When it doesn't know, it offers a contact form.

No medical, legal or financial advice, no links to other websites, and visitors' contact details never pass through the AI.

Hide the chat from your website with one switch, and bring it back whenever you like.

The chat works only on the websites you allow, so nobody can copy it to another site.

Try your assistant privately before visitors see it, and after every change.